Diagnostic deep-dive
We interview stakeholders, observe workflows, and review performance data to pinpoint the exact capability gaps holding your team back. No generic needs-assessments — every diagnostic is bespoke.
1,240+
Professionals trained this year
96%
Post-program satisfaction rate
38
Industries served since 2017
4.8×
Average skill-retention multiplier
How we build programs that stick
Every engagement follows a four-phase cycle designed to move learners from awareness to automatic competence — not just nodding along in a slide deck.
Scenario authoring
Our instructional designers craft immersive scenarios drawn from your actual business context — real client objections, genuine compliance dilemmas, authentic leadership tensions. Participants practise decisions they will face on Monday morning.
Live facilitation
Sessions run as guided simulations, not lectures. Facilitators provoke productive discomfort, debrief in real time, and surface patterns that participants can immediately self-correct. Group sizes stay under twenty to guarantee meaningful interaction.
Reinforcement loop
Two weeks and six weeks after each session, participants receive micro-challenges and coaching nudges. We measure behaviour change through manager feedback surveys and compare pre- and post-program KPIs to prove return on investment.
Industries we know inside out
Sector-specific fluency means your people learn in their own language, with examples that mirror their day-to-day realities.
Spotlight
How a national insurer cut onboarding time by 41%
A leading Quebec-based insurance group asked us to redesign their new-hire compliance curriculum. The existing program ran six weeks, relied on passive e-learning modules, and still left new adjusters making avoidable errors in their first quarter.
We replaced the slide library with twelve branching-scenario simulations modelled on real claims. Facilitators coached cohorts of fifteen through escalating-difficulty cases, while a spaced-repetition app reinforced key regulatory knowledge between live sessions.
Within two cohort cycles the insurer saw measurable improvements across three critical metrics — and the program now runs in just 3.5 weeks.
41%
Faster time-to-competence
62%
Fewer first-quarter errors
$380k
Annual savings in rework costs
Questions we hear often
We partner with mid-market companies and enterprise teams ranging from 50 to 15,000 employees. Our sweet spot is organizations large enough to have distinct functional teams but nimble enough to act on the insights a training program surfaces. We scale facilitator count and cohort structure to match your headcount.
Both. Our in-person workshops run at your site or at our Montréal training studio. Virtual sessions use a combination of video conferencing and a custom simulation platform that keeps remote participants as engaged as those in the room. Hybrid formats are available too, though we recommend capping remote participants at 40% of any single cohort for optimal interaction.
A typical engagement moves from diagnostic to first live session in four to six weeks. Accelerated timelines of three weeks are possible when we adapt an existing scenario library to your context. Multi-module leadership programs spanning several months involve a longer design runway — usually eight to ten weeks before the first cohort launches.
Absolutely. Every lead facilitator on our roster is fluent in both official languages, and all participant materials are produced in English and French simultaneously. We also offer sessions in Spanish and Mandarin through our associate network for organizations with multilingual workforces.
We quote per program rather than per seat, because group dynamics matter more than headcount. A single-day workshop for up to twenty participants typically falls between $4,500 and $8,000 CAD depending on customization depth. Multi-session leadership tracks are priced on a retainer basis. We share a detailed proposal after the discovery session so there are never surprise line items.
We use a four-level evaluation framework: immediate reaction surveys, knowledge assessments at two-week intervals, manager-observed behaviour change at six weeks, and business-impact analysis at ninety days. Clients receive a comprehensive report comparing pre- and post-program metrics, along with recommendations for the next development cycle.
Start a conversation
Tell us a little about your team and the challenge you are trying to solve. We will respond within one business day with initial thoughts — no obligation, no sales pitch.
606 Schimmel Pass, H2X 1Y4 Montréal, Quebec, Canada